Smart Actions in the kasa app Not working

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Smart Actions in the kasa app Not working

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Smart Actions in the kasa app Not working
Smart Actions in the kasa app Not working
2023-02-02 13:13:27 - last edited 2023-02-13 06:57:16
Tags: #Smart Actions
Model: KS230 KIT  
Hardware Version: V2
Firmware Version: 1.0.8

The Smart Actions in the kasa app is NOT working anymore. The Smart Action was working for two months.

I have about 15 smart switches connected to the App. Various models of smart switches (KS230, ES20M, & HS200).

I have reinstalled the app, rebuilt the Smart Actions and etc.

What else can one do to fix this?



Thanks.

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#1
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1 Accepted Solution
Re:Smart Actions in the kasa app Not working-Solution
2023-02-13 06:46:39 - last edited 2023-02-13 06:57:16

  @KiShi5618 

 

UPDATE (0220212):
 

1. I deleted all my Smart-Actions
2. Factory reset the smart-switches (6x HS200 and 2x ES20M)
3. Ported the switches again to the Kasa App
4. Switches were able to access the Internet
5. Under "Schedule" of each switch, I created a schedule when to switch-on and switch-off the lights.


It is now working fine.


Will test the new configuration and update if there are any issues?


THANKS everyone for providing insight into solutions.

 

Recommended Solution
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#6
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Re:Smart Actions in the kasa app Not working
2023-02-02 18:05:05 - last edited 2023-02-03 00:43:45

  @KiShi5618,

Usually, this is caused by your devices not talking with the cloud. The easiest way to determine if this is the case is to disconnect from your local network and see if you are able to control the devices from off your home network. If not, it is recommended to try simply replugging in the devices, or performing a soft (5s) reset of the device to reattach the device to the cloud.

 

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#2
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Re:Smart Actions in the kasa app Not working
2023-02-05 02:27:36

  @Riley_S 

 

Thanks for your reply. 

 

Maybe you can help me understand the section where you disconnect the device from the local network & then controlling it via home network?

 

Once the device is off the local network, you definitely can't control the switches as the App cannot connect to it? I am trying to understand that exercise? 

 

Thank you. 

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#3
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Re:Smart Actions in the kasa app Not working
2023-02-05 02:30:21

  @Riley_S 

 

Also,  I noticed, if I manually switch on the specific smart switches during sunset, it does turn off as programmed when sunrise. 

 

It does not turn on  but turns off automatically. 

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#4
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Re:Smart Actions in the kasa app Not working
2023-02-06 02:37:41 - last edited 2023-02-13 06:06:00

Edit:

 

Hello   @KiShi5618  May I know is your Smart Action work fine right now, any update is much appreciated. 

 

Hi  

Just chime in to speedup troubleshooting process. 

Can you share some screenshot of the Smart Actions settings here, much appreciated if you can help point out what are the Trigger , and what are the action in the Smart Action, thank you!

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#5
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Re:Smart Actions in the kasa app Not working-Solution
2023-02-13 06:46:39 - last edited 2023-02-13 06:57:16

  @KiShi5618 

 

UPDATE (0220212):
 

1. I deleted all my Smart-Actions
2. Factory reset the smart-switches (6x HS200 and 2x ES20M)
3. Ported the switches again to the Kasa App
4. Switches were able to access the Internet
5. Under "Schedule" of each switch, I created a schedule when to switch-on and switch-off the lights.


It is now working fine.


Will test the new configuration and update if there are any issues?


THANKS everyone for providing insight into solutions.

 

Recommended Solution
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#6
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Re:Smart Actions in the kasa app Not working
2023-02-14 13:31:39

  @KiShi5618 I did the same thing and did a reset and App started controlling the switch properly.
In very short order the App started flaking out and not controlling the light properly. I nvr knew exactly the state of the light unless I was looking at it. Even after resetting the switch, the light would not go on and off as expected.

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#7
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Re:Smart Actions in the kasa app Not working
2023-02-15 07:55:30

  @RalphAnthony 

Tyr this:

1. "Restart" the Smart-Switches
2. Wait 60 seconds after the Smart-Switches comes up
3. Disassociate all Smart-Switches from your Kasa App
4. Uninstall the Kasa App
5. Important Step - Restart your phone
6. Important Step - Go to the power Main panel and switch-off the breaker(s) connected to the Smart-Switches
7. Important Step - Wait 60 seconds
8. Switch-on the breakers
9. Let the Smart-Switches come-up and start flashing
10. Install the Kasa App
11. Associate the Smart-Switches to the App


Hope this works?

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#8
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