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XE75 Pro - Preferred Deco - Simply Does Not Work

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XE75 Pro - Preferred Deco - Simply Does Not Work

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
XE75 Pro - Preferred Deco - Simply Does Not Work
XE75 Pro - Preferred Deco - Simply Does Not Work
2023-08-14 17:44:30
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version:

This feature 100% does not work on my XE75 Pro setup.  Options are all there, but using/setting them does nothing!  Devices still connect to whatever they want to and that is usally to the weakest possible signal source.  Switched to XE75 Pro's from Ubiquity and am regretting it.

Anyone else have this issue?  I'm going to have to switch back to Ubiquity if there isn't a fix for this.

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#1
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4 Reply
Re:XE75 Pro - Preferred Deco - Simply Does Not Work
2023-08-15 03:10:46

  @Wazawai 

Hi, Thank you very much for the feedback.

Could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

By the way, is Deco XE75 pro the only Deco in the Mesh system? Or Have you mixed other Deco models in the Mesh system?

 

Best regards.

Wait for your reply.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#2
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Re:XE75 Pro - Preferred Deco - Simply Does Not Work
2023-08-17 14:50:52

  @David-TP I'm having the exact same issue. I have a xe75pro as main, 4 xe75pro satellite and 2 x50 outdoor. 🤷‍♂️

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#3
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Re:XE75 Pro - Preferred Deco - Simply Does Not Work
2023-11-08 04:44:57

  @David-TP I'm also having this issue on my xe75 setip

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#5
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Re:XE75 Pro - Preferred Deco - Simply Does Not Work
2024-01-20 19:41:55

Same, just installed XE75 Pro with a few M5s and my iPhone connects to further away Decos.

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#6
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Helpful: 2

Views: 678

Replies: 4

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