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1 node out of 3, lime green led, RMA to replace all three

2025-05-05 00:12:22

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1 node out of 3, lime green led, RMA to replace all three

2025-05-05 00:12:22

Model: Deco BE11000

Hardware Version: V2

Firmware Version: 1.1.7

I have one node bad. Support they can't replace one node so they will send all three. Any thought on how to copy the config?

1 Reply

2025-05-05 19:01:26 - last edited 2025-05-05 19:03:24

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Registered: 2018-11-01

Re:1 node out of 3, lime green led, RMA to replace all three

2025-05-05 19:01:26 - last edited 2025-05-05 19:03:24

Welcome to the community!

I'm glad our support team is working to address your Deco RMA concern.

The Deco app now supports the Configuration Backup Feature.

Please make sure your Deco app is fully up to date, then check out the helpful information and instructions in New Deco App Feature: Configuration Backup