5G band disappeared

5G band disappeared

5G band disappeared
5G band disappeared
2025-07-21 16:45:51

The 5G band of my router disappeared. How can I get it back?

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#1
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Re:5G band disappeared
2025-07-23 09:16:03

Hello @jackpine1 ,

Welcome to our community.

 

May I know what the model number of your device is? Please refer to

How to find the model number of your TP-Link device 

How to find the hardware version on a TP-Link device

 

 

Here are some suggestions that may help you:
1. Check the WI-FI lights, if they are off, press the WI-FI/WPS button on the back of router for about 5-10s until the lights flashing, then
    confirm whether the WI-FI can be detected when lights are stable.
2. If WI-FI lights are on, open the Tether APP, go to More > Wi-Fi Settings, and make sure the 2.4G/5G network is enabled and not
    hidden.
3. If you are only seeing the 2.4GHz network (TP-Link_XXXX), not the 5GHz network (TP-Link_XXXX_5G), please disable the "Smart
   Connect" feature.
4. Check whether all your devices can't see the TP-LINK WI-FI, if only certain devices, update the driver or system on your wireless client
    device.
5. Try another Router with your wireless devices for a comparison.

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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