Rich Notifications
Anyone else having issues with their rich notifications pictures showing old pictures? For example, a person detected shows an image from yesterday as opposed to the current detection. Rebooting the camera will fix it only for a few hours.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi,
To help assist and streamline the identification of the behavior, we recommend sending an email to forumsupport.usa@tp-link.com with the following information:
Subject: [Forum Escalation][ID 840090] Rich Notification with old picture
Forum Nickname: [User Provided]
Thread URL: https://community.tp-link.com/us/smart-home/forum/topic/840090
Model&Version: [User Provided]
Description: [User Provided]
Any Other Relevant Information (Logs, Images, etc.)
Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot the cause.
Best Regards
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 314
Replies: 1
Voters 0
No one has voted for it yet.
