Seeing the inside of the camera body

WWANSOP

2025-09-04 12:12:12 - last edited 2025-09-04 13:45:04

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Seeing the inside of the camera body

2025-09-04 12:12:12 - last edited 2025-09-04 13:45:04

5e75e743f8e04657a6eb63f984ac297c Why is 25% of my view taken up by the inside of the doorbell body? Is this normal?? It's like looking through a peephole. I've tested 3 other brands and this is the only one with this issue.

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Solla-topee

2025-09-05 09:48:05

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Re:Seeing the inside of the camera body

2025-09-05 09:48:05

@WWANSOP

Hi,
Please confirm the following information about the reported phenomenon.
1. What's the doorbell camera's model number and hardware version?
2. Has this doorbell camera ever been dropped? Or did it show the reported phenomenon when you first started using it?
Best Regards

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Seeing the inside of the camera body

Seeing the inside of the camera body

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