@Csoper607 

Hi,
If you're unable to pan your camera left and right in the Tapo app (under Live View > Pan & Tilt) and the camera does not respond when you click the arrow buttons, please try the following steps and send us the test results.

  1. Ensure that the camera is functioning properly and that you can access it smoothly in the Tapo app.
  2. Manually pan and tilt the camera lens to ensure no foreign objects are blocking its movement.
  3. Go to the camera's Device Settings > Pan & Tilt page, and click on "Pan & Tilt Correction" to check if the camera lens can move.
  4. Please check if the camera is powered by the original power adapter and cord, rather than another extension cord.

Best Regards