Tag information not visible on playback

Tag information not visible on playback

Tag information not visible on playback
Tag information not visible on playback
a week ago - last edited a week ago
Model: Tapo C325WB  
Hardware Version: V1
Firmware Version: 1.3.8

I have Tag set to On and they are showing in the live view. There is no tag information in the cloud recording however. I am told the playback should also have the tag displayed...is this not available on cloud recordings? What about local SD?

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#1
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Re:Tag information not visible on playback
Friday

  @Taboni 

Hi, 
Typically, after you enable the Detection Tag feature on the camera's Live View page, you can see the tag box on the live feed and the detection video clips stored on the local SD card. The cloud video clips won't display the tag box.
Best Regards

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#2
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