Camera keeps moving saved views

Camera keeps moving saved views

Camera keeps moving saved views
Camera keeps moving saved views
2 weeks ago
Model: Tapo C660 KIT  
Hardware Version:
Firmware Version:

I've saved 4 views for my camera and when I select pan tilt and select one of the views, it goes to another view that's not what I selected. 

 

Any help is appreciated. 

 

Thanks. 

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#1
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1 Reply
Re:Camera keeps moving saved views
2 weeks ago

  @Ccdad05 

Hi,
Please confirm the following information for the reported phenomenon.

 

  1. After you select a preset viewpoint, does the camera pan & tilt to that viewpoint but offset, or does the camera pan & tilt to a random view?

 

  2. Does the reported phenomenon occur after some motion tracking events?

 

  3. You can reboot the camera or tap Pan & Tilt Correction on the camera's Device Settings > Pan & Tilt page to check whether the reported phenomenon will disappear.

 

  4. On the camera's Device Settings > Device Info page, please check the camera's firmware and hardware versions.

 

Best Regards

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#2
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