Workaround: Unable to Export OpenVPN Configuration File on Deco

Workaround: Unable to Export OpenVPN Configuration File on Deco

Workaround: Unable to Export OpenVPN Configuration File on Deco
Workaround: Unable to Export OpenVPN Configuration File on Deco
Yesterday - last edited Yesterday
Model: Deco  
Hardware Version:
Firmware Version:

Hey Deco Users,

 

We've received feedback from users reporting that when configuring a VPN Server with OpenVPN on the Deco and attempting to export the config file, an error message appears stating: "Failed to save the information. Please try again later". 


This phenomenon typically occurs in mixed-model Deco mesh networks where the Main Deco unit and one or more Satellite Deco units have differing support for the VPN Client Kill Switch feature.


Similar feedback can be found in posts #847706 and #846504.

 

d326570e375842f88ff92e591d8e61ec

 

Possible Solution:

  • A new firmware will be released in the future to ensure smooth configuration export in all network setups. We will provide updates as the firmware becomes available.
  • Currently, it is recommended to temporarily power off all Satellite Deco units first. Once the file is saved/exported, power back on the Satellite Deco units to restore the mesh network.
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