Smart Home CommunityTapo Smart CamerasPreview not showing up in app
Tapo Smart Cameras

Preview not showing up in app

Preview not showing up in app

Preview not showing up in app
Preview not showing up in app
2026-01-11 20:36:15 - last edited 2026-01-12 14:13:06

The preview is not showing up in the Tapo app when looking at all cameras. I've tried rebooting and removing/adding the camera, wifi signal is strong. Preview was working when cameras were initially setup. Any suggestions would be helpful. 
 

thanks

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Re:Preview not showing up in app
2026-01-15 06:48:44

  @OMYee 

Hi, 
If you see a black screen in the Tapo app > Cameras tab but the camera is online, tap the Play icon on the black screen to load the camera's live stream, then check if the page is still there after re-tapping the Cameras tab later.
Best Regards

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