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App crashes when camera is selected

App crashes when camera is selected

App crashes when camera is selected
App crashes when camera is selected
Yesterday
Model: EC60  
Hardware Version:
Firmware Version:

I can open my app but when i go to select the camera the app crashes. 

i have redownloaded the app and signed in/out.

Please help

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#1
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3 Reply
Re:App crashes when camera is selected
Yesterday

The same thing is happening with my EC70. I have a C425 that works in the app but selecting my EC70 crashes the app. 

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#2
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Re:App crashes when camera is selected
5 hours ago

  @Cowboychannel    @gonzofish 

Hi,
If you have installed the Kasa/Tapo app on a mobile device running iOS 26.3, please visit the App Store to update the app to the latest version (Tapo App: 3.16.163, Kasa App: 3.4.451), then check whether the reported phenomenon is resolved. 
Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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#3
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Re:App crashes when camera is selected
an hour ago

  @Solla-topee they fixed it! 

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#4
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Helpful: 3

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Replies: 3

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