One of my two cameras won’t record any activity when triggered
I have outdoor cameras version 460 and one of them is not recording any activity when triggered, specifically the one for the garage. The front porch camera is working fine.
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Hi,
For the reported phenomenon, please confirm the following information.
1. Please refer to the instructions below to check whether the Tapo C460's storage settings are correct.
How can I store the Tapo camera video recordings on a microSD card?
2. On the Tapo C460 in the garage, please go to its Device Settings > Detection page and check what detection types are enabled. Then go to its Storage & Recording page, ensure the Local Recording is enabled, and send us a screenshot of the Local Storage page.
3. When you are watching the garage camera's live feed in the Tapo app, if a motion is detected, will it be recorded?
4. Please enable the garage camera's Alarm feature, and then check when a motion occurs in front of the camera, whether the camera will alarm.
How to configure the Alarm feature for Tapo Cameras on the Tapo app
Best Regards
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