Time Change

Time Change

Time Change
Time Change
Sunday
Model: Tapo C660 KIT  
Hardware Version:
Firmware Version:

When the time took place the time stamp is off by 1 hour.  How does that get changed? 

  0      
  0      
#1
Options
3 Reply
Re:Time Change
Tuesday

  @SchultzFamily4 

Hi,
Please try rebooting your router, then rebooting the camera, and then check whether the camera shows the correct date and time.

 

If the same phenomenon persists, please confirm the following information.
  1. What's the Tapo C660's firmware and hardware version?
  2. Where did you see an incorrect time, for example, on the camera's live view, the received notifications, or other pages in the Tapo app?

 

Best Regards

  0  
  0  
#2
Options
Re:Time Change
Tuesday

  @SchultzFamily4 I did the router reset and the camera reset a couple of times and the time on the live view is still off one hour due to the time change. The firmware says I'm up to date wit the latest version. Any other ideas on how I can get this corrected? 

  0  
  0  
#3
Options
Re:Time Change
Yesterday

  @SchultzFamily4 

Hi,
You can refer to the following instructions to troubleshoot. If the same phenomenon persists, we recommend contacting the technical support team for assistance.
Tapo Camera Shows Wrong Date and Time
Best Regards

  0  
  0  
#4
Options