False notification of "Person" when it's a crow

False notification of "Person" when it's a crow

False notification of "Person" when it's a crow
False notification of "Person" when it's a crow
Yesterday
Model: Tapo C660 KIT  
Hardware Version:
Firmware Version: 1.1.7

I am constantly getting notifications of a person on one of my cameras. When I look, it's a crow, much smaller than any person I've ever seen. It is labeling the crow as a person.

 

I have the camera following everything except Motion, to prevent unusual battery usage caused by wind. I have notifications set to only a person.

 

Since I can't find any way to look at settings without losing this, I'm just guessing what my settings are. Wakeup is set to 10. Except I have turned Person down to 5-ish because of all the false notifications.

 

Am I missing a setting or some way to correct this False identification?

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1 Reply
Re:False notification of "Person" when it's a crow
7 hours ago

  @JosephAJ 

Hi,
You can refer to the following instructions to troubleshoot if the camera falsely detects a pet as a person.
What to do if the Detection feature is not working on the TP-Link Camera?
 

If the same behavior persists, please contact the technical support team with the following information for further analysis.
  1. On the camera's Device Settings > Detection page, please send the screenshots of the Detection page and the pages of the enabled detection types.
  2. How often does the false detection behavior occur?
  3. Please send a video showing the reported behavior.

 

Best Regards,

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#2