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Bad gateway when getting client list in web ui

Bad gateway when getting client list in web ui

Bad gateway when getting client list in web ui
Bad gateway when getting client list in web ui
2 weeks ago
Tags: #Client Devices
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.3.1 Build 20251023 Rel. 47884

Today I noticed that the web UI to my XE75 Pro doesn't show a client list.

 

I looked in the Safari javascript console and saw a lot of bad gateway errors.  The URL that is returning the bad gateway is 'http://192.168.1.1/cgi-bin/luci/;stok=(redacted)/admin/client?form=client_list'.

 

Any suggestions on how to fix this?

 

david

 

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Re:Bad gateway when getting client list in web ui
2 weeks ago

  @fallingrock 

 

Try using http://tplinkdeco.net/ instead and let me know if your client list shows up or not. You can also try rebooting all Deco units in your network first and then try the link. 

 

Can you please provide the hardware version of your deco units? You can find this information on the bottom of each deco unit. There is new beta firmware for the XE75 Pro and you may be able to install it depending on your hardware version. 

 

Thanks. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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Tags

Client Devices