Remote wont connect to network and Alexa

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Remote wont connect to network and Alexa

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Remote wont connect to network and Alexa
Remote wont connect to network and Alexa
2017-07-13 01:50:55
Model :

Hardware Version :

Firmware Version :

ISP :

I am unable to get Remote access to work which also affects connecting to Alexa. It is saying it is local only for the HS110. When I use the slide button it tells me it is not connected to the internet, even though I have connected it. then it runs through and turns the light I have connected off and on. I then see it says cannot connect try again later.
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Re:Remote wont connect to network and Alexa
2017-07-13 09:17:51
do you have a cloud account? make sure you do. Then try a firmware upgrade.
http://static.tp-link.com/iotUpgradeTool_V1.0.zip
if that doesn't work, make sure your router firewall is off and open port 50443 and 9999.
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