Saving Your Video Clips and Recordings
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Both Tapo and Kasa cameras provide multiple ways to store your camera’s footage, with new methods being developed and released as we speak. These methods allow you to store your footage on your network, on the device itself, or even within the cloud.
Onboard SD Card Storage
Cameras with the following maximum storage capacities are available from Tapo and Kasa
- Tapo Cameras Can Support MicroSD Cards Ranging from 8 GB – 512 GB
- The Tapo H200 Supports MicroSD Cards Up to 512GB
- Kasa Cameras Can Support MicroSD Cards Ranging From 8 GB – 256 GB
- microSDHC (8 GB - 32 GB)
- microSDXC (64 GB – 512GB)
Note that capacity is dependent on the model; please check your device specifications or user guide to verify the maximum capacity supported by a model.
What Size SD Card Do I Need to Record 'X' Amount of Hours?
The recording time of your camera and SD Card will largely depend on your camera's video quality. You can see the approximate 24/7 recording time in the accompanying chart for various recording qualities and card capacities.
How To View 24/7 Recordings in the Tapo App | How to View 24/7 Recordings in the Kasa App
Or Change the Quality of Your Tapo Camera
Cloud Storage (Tapo and Kasa Care)
Tapo and Kasa also offer Cloud Storage through their subscription options. Besides bringing more advanced features such as Rich Notifications, Activity Filters and Video Sharing, these services allow you to store up to 30 Days of Event Recordings in the cloud.
No more worrying about missing the notification or your camera being stolen.
Learn More About the Benefits of Tapo Care | Learn More About the Benefits of Kasa Care
ONVIF and RTSP Compatibility
Most cameras from Tapo that are designed to use a hardwired power connection, whether through Micro-USB, USB-C, or an AC Adapter, are compatible with RTSP and ONVIF – allowing you to use them to monitor your home from outside of the Tapo ecosystem, or record your footage to an NVR or networked storage.
Note: ONVIF/RTSP cannot be used alongside the camera’s onboard SD Card.
Integrate Your Tapo Cameras into an Existing NVR or NAS with ONVIF and RTSP
H200 Sub-G Hub Recording
With a compatible Sub-G camera or Sub-G Doorbell, instead of recording to an SD card located on the doorbell itself, your clips and recordings will be stored on a separate H200 Hub.
A recent update to the H200 and the C425 allows you to record your camera’s clips to either your camera’s onboard storage, or to the hub's SD Card. If available to your device, the option will be found in your H200’s settings for ‘Paired Devices’
Recording to an H200 from a Compatible Camera
Frequently Asked Questions
Does Tapo Care Support Recording of 24/7 Footage?
No, 24/7 Recording is only supported when using an SD Card. Tapo and Kasa Care will only store various Motion and AI Activated Recordings for 30 Days.
What SD Card format is used by Tapo Cameras?
Tapo cameras only support the FAT32 Format only. You can format the SD card prior to inserting it into the camera, or you can format the card directly from the Tapo App once installed. Be Aware that formatting any SD card will result in a complete loss of the data on the Card. We recommend verifying that the card is empty or that the files are no longer needed.
What Quality Video Is 3MP?
3MP, or Megapixels, is another form of rating the quality of a video feed when the resolution does not fit into a predetermined category, such as 1080p, 2K, or 4K. This can be a result of a higher ‘density’ of pixels, or could be the result of a different aspect ratio (16:9 vs 4:3). An example with a comparable image size is below, however the actual resolution and image size will vary by device type and model.
Having Trouble with Your SD Card or Setting up Your Camera to Record?
If your video’s quality or performance is not performing as expected, know that the camera’s quality seen on your phone, as compared to directly from the SD Card, is impacted by your camera and device’s connection to the wireless network.
If you are experiencing video skips or long wait times when loading the live view, first try turning down the video quality for the camera on the live view and ensuring that there is a strong wireless signal reaching the camera. Changing the quality of the video from the live view will not affect the quality of the footage saved to the SD card.
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