Click to skip the navigation bar
Product Categories
Smart Home Community
my switch has to black load wires, one white neutral wire, and one green ground wire But the wires come out of my switch box only have one neutral, one ground and one load line so do I connect the two
By Jepff · Latest post 3 hours ago
0Helpful
8Views
0Replies
I capture continous recording images on two of my cameras (Tapo C465) at 30 second intervals. There are times when a motion event is triggered and I have the need to look at the previous continous rec
By jmmasters · Latest post 6 hours ago
0Helpful
6Views
0Replies
One of my cameras installed in the past three weeks has a battery level of 84% with zero evidence of solar charging. I'm in Arizona where the temps get very hot and I'm aware of the 113F degree limits
By K-PHX9409 · Latest post Yesterday by Hilbert-TP
0Helpful
38Views
1Replies
I recently had to replace my Wifi router, and when trying to reconnect my smart plugs, the local TP-Link wifi signal will not appear on my iPhone, preventing me from continung the set up. I have updat
Setup and Configuration
By MPhelps · Latest post Wednesday by Carl
0Helpful
52Views
1Replies
I am missing a vehicle that has been detected passing the gate without video so i decided to run a summary for the day which removed the vehicle leaving (which is visible in the normal review of activ
By Mcchoa · Latest post Tuesday by Hilbert-TP
0Helpful
50Views
1Replies
When are the two spotlights on the C402 supposed to turn on automatically? I've tested detection by walking by the camera, and while it detects me at night, the lights don't come on. They work when I
Motion Detection / Activity ZonesNight Vision
By K-PHX9409 · Latest post Tuesday by K-PHX9409
0Helpful
53Views
2Replies
Received the camera and used the cable that came with the kit and the camera won't charge. The camera doesn't turn on after holding the power button. Only flash once in red and nothing else. When conn
By Figueroala · Latest post Tuesday by Hilbert-TP
0Helpful
47Views
1Replies
I have what seems to be a common problem that has existed since at least 2021 according to my searches in the tp-link community forums. In every thread related to this problem I have not seen a resolu
Live View
By jlack33 · Latest post Wednesday by Hilbert-TP
0Helpful
63Views
1Replies
Has anyone successfully connected the S515D Kit to Apple Home? The S505D pairs smoothly but I can't get the 515 to pair. Any help would be greatly appreciated. Thanks.
Third-Party Integrations
By VistaClara · Latest post Monday by Hilbert-TP
0Helpful
58Views
1Replies
Trying to use a KS230 or S515 in a 3 way circuit. The main switch has Line, Load, Traveler, Neutral and Ground. The satellite only has Traveler, Neutral and Ground. Is it possible to use a TP/Tapo sma
Wiring & Installation
By hiflyer · Latest post Tuesday by Hilbert-TP
0Helpful
69Views
3Replies
When trying to add these to my hub, upon selecting Bluetooth and confirming the blinking blue and orange lights the app force closes. I've deleted and redownloaded the app several times and tried mult
Setup and Configuration
By Tapo-fan-988 · Latest post Monday by egul
2Helpful
192Views
5Replies
My vacuum keeps showing an error saying the front bumper is stuck. I have checked everything and nothing is stuck. Does anyone know how to fix this?
By tq5776 · Latest post Tuesday by Wayne-TP
0Helpful
65Views
1Replies