KS230 Blinks red after firmware update (not working anymore)

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12

KS230 Blinks red after firmware update (not working anymore)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
15 Reply
Re:KS230 Blinks red after firmware update (not working anymore)
2022-01-04 05:50:36

Hello@Superman54 

To better follow up your case, can you share the email address which you contacted the support by private message? Thank you.

You could also try some tips above.

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#12
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Re:KS230 Blinks red after firmware update (not working anymore)
2022-01-04 05:54:15 - last edited 2022-01-04 06:03:31

Hello @andrewghz1 

Thank you for your time with troubleshooting, and glad to hear that the downgrade 1.0.10 works for you! Our team is currently investigating about this, usually there will be another firmware after cause is located, I suggest waiting for next firmware release.

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#13
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Re:KS230 Blinks red after firmware update (not working anymore)
2022-01-11 22:56:38

@PHATMartz 

 

Any chance you have any Mac directions? No PCs in my house, so can't use the .exe file sadly...

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#14
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Re:KS230 Blinks red after firmware update (not working anymore)
2022-01-12 00:35:52

@BrettB 

 

sorry can't help you on this one

 

contact customer service

 

thanks

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#15
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Re:KS230 Blinks red after firmware update (not working anymore)
2022-05-22 20:37:48

Had this start today with a 3-way set I installed during the first weekend of April. Flashing red, still connected to WiFi, satellite switch completely unresponsive and primary switch responding to pushes (indicator circle light turned on/off) but it did not turn on or off the load light. Initially tried updating to the beta firmware as described in this thread https://community.tp-link.com/us/smart-home/forum/topic/528900 but that didn't solve it. Only downgrading to the 1.0.10 firmware fixed it. It had been running 1.0.12 and I have not performed a firmware update/check on the switch since install so I'm not sure why it suddenly decided to flake out. Makes me wonder if the switch hardware has failed in some way that the 1.0.10 firmware just doesn't notice.

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#16
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