KC401 Operation Failed error message for notifications

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

KC401 Operation Failed error message for notifications

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
KC401 Operation Failed error message for notifications
KC401 Operation Failed error message for notifications
2022-03-30 00:04:47
Model: KC401  
Hardware Version:
Firmware Version:

I'm not able to turn on the notifications in the app. I receive the "operation failed. Please try later" message. Camera is brand new. Please help!

  0      
  0      
#1
Options
1 Reply
Re:KC401 Operation Failed error message for notifications
2022-03-30 02:45:02 - last edited 2022-03-30 03:43:28

 Hey  @Cj19 

The 'Operation Failed' when changes Notifications settings on the APP could due to APP not syncing to correct time zone after checking with our engineer. 

Log into your Kasa APP. Tap “3 lines” icon in the top left corner> Settings> Location & Time, select time zone and sync location 

How to Adjust Time Setting in the Kasa APP 

 

It would be nice to also check if app & device firmware are both up to date.

Please check if router firewall blocks any tp-link domain, or restart Wi-Fi router and see if it helps. 

 

Can I have a photo of the error message, the model and OS on the phone, the APP version. Feel free to let us know for any further observations,thank you!

 

  0  
  0  
#2
Options

Information

Helpful: 0

Views: 1043

Replies: 1

Related Articles
icon

Accessibility Adjustments

icon RESET

Choose the right accessibility profile for you

OFF

Seizure Safe

Eliminates flashes and reduces color

OFF

Cognitive Disability

Assists with reading and focusing

OFF

Vision Impaired

Enhances the website's visuals

OFF

ADHD Friendly

More focus and fewer distractions

Content Adjustments

Adjust Scale

icon
100%
icon

Highlight Title

icon

Highlight Link

icon

Text Magnifier

icon

Readable Font

icon

Adjust Fontsize

icon
100%
icon

Align Center

icon

Adjust LineHeight

icon
100%
icon

Align Left

icon

Adjust LetterSpacing

icon
100%
icon

Align Right

icon

Color Adjustment

Low Saturate

icon

High Saturate

icon

Dark Contrast

icon

Light Contrast

icon

Set Text Colors

Monochrome

icon

Set Title Colors

High Contrast

icon

Set BackgroundColor

Orientation Adjustments

Muted

icon

Hide Images

icon

Read Mode

icon

Stop Animation

icon

Reading Mask

icon

Highlight Hover

icon

Big Black Cursor

mutedicon

Big White Cursor

icon

Hide Video/Audio

icon

Stop Video

icon

Stop Audio

icon

Hide Animation

icon

Reading Guide

icon

Useful Links