Motion triggers way outside of the activity zone

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Motion triggers way outside of the activity zone

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Motion triggers way outside of the activity zone
Motion triggers way outside of the activity zone
2023-04-25 02:12:39
Model: KC420WS  
Hardware Version: V1
Firmware Version: 2.3.6

I get motion notifications outside of the selected activity zone.  There is a sidewalk and street at the top of the video, and people there trigger the notifications They are about 25% outside the activity zone).

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#1
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Re:Motion triggers way outside of the activity zone
2023-04-27 07:46:00

  @TXhillcountry 

Hi,
The KC420WS supports Motion detection, Person detection, and Audio detection, and the activity zone only applies to motion detection. 
In this case, please help double confirm the notifications for outside of the selected activity zone are motion notifications or person notifications.
Best Regards

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#2
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Re:Motion triggers way outside of the activity zone
2023-04-27 12:52:47
activity zone Activity zone

  @Solla-topee 

motion detected Triggered motion notification

 

 

The camera is set for motion detection and detect people.  Sensitivity is about 50% and record motion that is 2 seconds.  It also detects cats (in the zone) and cars without people visible.

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Re:Motion triggers way outside of the activity zone
2023-04-28 11:16:47

  @TXhillcountry 

Hi,

The tech team was made aware of your issue, and they will likely reach out to you via email to continue the troubleshooting. Please check your email box and confirm.

Best Regards

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#4
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