HS200 Simple connection does not turn on/off light.

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HS200 Simple connection does not turn on/off light.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS200 Simple connection does not turn on/off light.
HS200 Simple connection does not turn on/off light.
2023-11-05 17:24:40
Model: Kasa HS200  
Hardware Version:
Firmware Version:

The dumb switch I'm replacing has three wires connected.  Ground, white, black.    Super simple.  However, when I connect the HS200 it powers up, I can control it from the app ( I hear the relay click inside the switch)  but the light does not turn on or off. 

 

I've tried these different wiring setups: 

 

ground to green, white to white / black to black

 

ground to green, white to black / black to white

 

Remove ground connect white to white / black to black

 

Light will not turn on or off in any of these situations.

 

When I twist the two wires (black / white)  together in the box the light turns on. Same if I re-attach the dumb switch. 

 

I'm stumped!  Any ideas?   

 

 

 

 

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