Forums/
Feature Requests
2024-07-29 18:14:32
@Ates, I heard back from our teams, indicating that they are aware of the difference in widget compatibility. We should see an update closer to if not with the iOS 18 update. They indicated that, in...
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Forums/
Kasa Smart Switches
2024-07-29 17:55:59
Hey @TimH83, From what I have been able to infer from our dev team, along with the experience I have had with using devices in Alexa, Google and Home Assistant(which have simialr features): when the...
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Forums/
Wi-Fi Routers
2024-07-26 17:10:06
@Skye90, I cannot think of anything that would trigger such a warning, unless you have configured the VPN feature of your router. If you are outside the service region for the service, it could be...
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Forums/
Kasa Cameras
2024-07-26 17:05:28
@LemonFart, Your best bet will be to use the IP Reservation feature, unfortunately. It sounds as though there may be a network setting that is causing the developer difficulty in regaining the...
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Forums/
Deco
2024-07-26 16:56:47
@ToriTutu, Unfortunately, iPhones have a feature on their phones to Spoof the MAC address of the phone, which will cause the device to be seen as a completely new device in your Deco App. The coming...
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Forums/
Tapo Smart Cameras
2024-07-25 18:15:53
@BlueGrits, If you are talking about the mounting plate, I believe that a different method was used to help prevent the doorbell from being easily ripped off or stolen. There is one little image in...
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