@ArcherC8 I hooked it up to the 2.5 gig WAN port on the router but the internet light doesn't come on so i connected it to the 1gig WAN and all the lights on the router are on and i have internet so...

I just upgraded my internet to a gig package and the modem comes with a 2.5gig port. My TP-Link router which is the Archer AX5400 Pro Dual-Band Wi-Fi 6 Router comes with a 2.5 gig WAN port so should...