@jzchen Thanks for the suggestion, but IP6 on or off doesn't matter, I only get a red light. Still the only green light is ap mode plugged into the spectrum router.

@jzchen I'll check tonight. I'm pretty sure I left everything alone unless specifically instructed by deco instructions or tech support or email. That keeps me from 'trying things' and making it...

@Solla-topee That was the first test... my wife's employer will only allow hard-wired connections for working from home, so I have checked both her connection, as well as the connection to our main...

@jzchen Thanks, but that didn't fix it. After everything I've done, it keeps coming back to Spectrum and their stance that tplink doesn't work right with Spectrum. This after burning through all of...

Update - Spectrum sent me a list of approved routers, and tp-link is not on the list. I didn't realize that was actually a thing, but the service tech and their customer service department have both...

Edit - Per spectrum, these routers aren't going to work on their network. I wish that was the first answer I got. They have an approved hardware list, and these are not on it. Okay, so Friday I...