Forums/
Wi-Fi Routers
2023-02-24 18:20:22
@GustavoTutty Hello Gustavo, so you know the communities focus is on the US Region and its customers. We will try to provide best-effort support but for the best support you may want to post in the...
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Forums/
Deco
2023-02-24 14:42:18
@Williever I reached out to the engineering team and they are going to contact you directly. Please look for an email from them.
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Forums/
Range Extenders
2023-02-23 21:20:19
@TechnoNick Nick. I received your email today. Per the sound of it your CL gateway has an ACL (access control list) that is blocking the extender. Even in AP mode. it appears access to the internet...
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Forums/
Deco
2023-02-23 20:51:46
@Williever The speed Test was removed because, as I understand, the results were not reliable. I have heard design is considering adding it back once we can make sure the results are accurate. the...
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Forums/
Deco
2023-02-22 20:04:37
@dpeters Did you receive an error code? Have you tried the OTA (over the air) update through the Deco app? When trying this manual update did you ensure you downloaded the correct file for your...
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Forums/
Kasa Smart Plugs
2023-02-22 19:47:35
@MacMaven234 At this time the grouping function is basically used to control only the on/off function of the devices grouped. If bulbs are involved their brightness, color temperature, or color can...
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