CarlOffline
Following: 0Followers: 49
Forums/ Wi-Fi Routers
2019-11-08 17:00:37
Re:C5400X - Internet Speed issue
Hello everyone. So our engineering team did a clean up of our servers and inadvertanly removed the frimware from availablity. Here is a new link to the beta firmware. Please continue to feed us your...
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Forums/ Range Extenders
2019-11-07 22:12:30
Re:registering the product
@gwebby Some products that were sent to retialers dirrectly may not have been uploaded to our warranty system's database. This can very eaisly be resolved but contacting the HD to manually add the...
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Forums/ Wi-Fi Routers
2019-11-07 21:52:15
Re:C5400X - Internet Speed issue
@damage31 I wish we had more detials about the testing but we don't, thats not typically shared with support even if the agent is a supervisor. I can however make the offer to our R and D team to see...
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Forums/ Wi-Fi Routers
2019-11-07 21:44:32
Re:C5400X - Internet Speed issue
@klir I'm sure you can understand that everyones situation is different and while symptoms may be similar root causes can often be very different. I cannot take a situation to our R and D engineers...
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Forums/ Wi-Fi Routers
2019-11-07 01:12:39
Re:C5400X - Internet Speed issue
@klir Can you DM the name of the engineer and any case number you may have. I would like to research the notes to see if anything was missed so i can determine a proper next action for you.
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Forums/ Wi-Fi Routers
2019-11-07 01:11:23
Re:C5400X - Internet Speed issue
@Manolo86 The Link was posted by our engineering team. We do not have access to the file to post ourselves or we would have done that when the file was no longer available. Going forward i have...
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