@Karl-U This is not something we have heard about before. Please share with us the following: 1. Model of the WD drive 2. Version and Build of Windows OS. 3. Version of SMB you are using 4. Format of...

@ArcherC20 There will be a Archer C20 V5 comming soon in the US. The model has not yet begun to ship. We anticipate sometime in May although that can change up to the time its released and put on...

@phireph0x Just got an update. The Firmware for the Deco M5 addressing this will be released later this month. For the Deco M9 plus it will be the begining of next month.

@OscarTO Those devices were not listed as being part of this issue so there is not any beta firmware currently available, that we know of. Can you provide details of the products you have and any...

@AMYann1122 A few things to try. 1st put your phone in LTE/4G mode and test the light on/off. This will ensure the Remote Function is working. If that works then the issue with the Cloud to Cloud...

@sicily Your best bet would be to look at plug in electric chimes. Because the smart plug only controls on/off the chime you get would need to Chime when ever its turned on. Best Regards