@Neoprimal You are correct TP-Link does not cover the shipping cost for the defective unit. Customers can choose to ship the defect back to us first or choose an Advanced option that ships the...

@Neoprimal I was using compteitors as an example that it is common practice for RMAs to be refurbished items, while i do also understand that the customer preception of this might not always be...

@mck125 This FAQ will answer your question. This is based on which model is your Base unit. All other models can be added into the network upto the maximum nodes for the base unit. Keep in mind the...

@Tihara Ok good that's a step in the right dirrection. Next question. Did you name the 5GHz the same as the 2.4GHz or is it diffrent. The password can be the same but we do recommend different names.

@Tihara There is a possiblity that the product is defective, but it's also possible it is something else. For us to be able to determine this we would need to complete a bit more troubleshooting. So...

@Tihara So the internet address is your Public IP form the ISP. To retireve it log into the Archer A7 using tplinkwifi.net and click on Advanced at the top. Don't tell us what it is just make sure...