@Ttg The default wireless does not require a username or password, however access to the UI does. By default the username and password are both "admin"

@mbiasotti Log into the Kasa app. Tap on the device and in the upper right corner of the screen is your "Settings" button for that device. First option in there should be Remote Control. Best Regads

@pdxsam I used to work on a support desk at Time Warner now Spectrum. The level 1 techincans only check to see if service is getting to your house, they do not check for service or line issues that...

@Efficient Some iOS devices prefer to be on higher channels while using 2.4 or 5GHz wireless. If the channel selections are set to Auto. Try manually setting them to Channel 11 for 2.4GHz and any of...

@Artj636 There are a few things you need to check when using the smart plugs and seeing if the issue is on TP-Link's side or if its something to do with Alexa. 1. You need to make sure your products...

@Yoadrian The first step would be to unlink you Kasa account from Google Assistant. Then go into the Kasa app and make sure all of the devices are up to date and that Remote Control is enabled on...