@Alsmart Smart Plugs should be plugged directly into an outlet. Best Regards

@phireph0x Is this in relation to your other post about using the cloudflare DNS servers and not allowing the optimizing 3rd DNS server from being used?

@gpzzdrm A red Homelink light indicates that the powerline adapter is in an area with a poor signal. This could indicate issues in the powerline itself or to much interference between the two...

@HyperPete Our Engineers are comming back form the Spring Festival events and have asked a few follow up questions to help with this situation. HQ wants to know the IPv6 connection type and...

@LVach Have you setup a TP-Link Cloud/TP-Link ID account yet? If not that would be why your failing there. Also you can maunally download and install the frimware without having the router connected...

@Namiland Thank you for the details one further question would be does the bulb manually work, or is there a complete loss of power as well? If it does work but won't reset, the wifi modual may have...