@Rudy59 Rudy, The first thing to check would be if the HomeLink light changes. It's the one that looks like a house. Please let us know if it goes out, changes color and if so what color it changes...

@bromanager So the first thing to do is of course make sure your router is up to date on its firmware. Go here, choose your hardware version, then click on firmware and download and update your...

@Artj636 Art, I reviewed your interaction with our chat agent and see the issue. You bought your products from Mercari, which is basically a eBay like retailer. Regardless if the product is listed as...

@Buck While conceptually that should work, we have never tested it. What you would need is 2 CPE210 or like ltems. One in AP mode the other in Client mode. Setup all of the Decos at the main location...

@jimbo211 Jimbo, That is deffiantly not how the bulbs should respond. The first action to try is to ensure they are up to date on the firmware. After confriming that I would recommending moving the...

@phireph0x Hi, So my engineering team got back to us. The reason there is a 3rd DNS is for optimization for some devices. Iphones will check DNS settings before switching form LTE to WiFi. Sometimes...