Forums/
Apps
2023-08-01 15:14:16
@TOG_Services At this time there is no way to change a email address. You would have to remove, but not reset the devices from your current account. Then you need to create the new account and click...
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Forums/
Deco
2023-07-28 00:09:32
@Elijah-ww Actually there are no reported issues thus far with Deco app 3.5.7, at least at this time. Please do me a favor. Delete/uninstall the app and reinstall it. To ensure there was not an...
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Forums/
Deco
2023-07-28 00:05:06
@gswartz There was a recent update to the Deco App for iOS. All it was for was to address some bug issues. There hasn't been a major UI update since earlier this year when the Deco 3.0 app version...
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Forums/
Range Extenders
2023-07-27 23:55:49
@gary2 Please provide a screenshot of this. An extender once configured isn't providing DHCP, so the IP assignment would be from the host router. We also would like to know what mode you are in and...
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Forums/
Wi-Fi Routers
2023-07-26 15:27:02
@GaryTheSnail Of course its my pleasure. I just want to make sure the features are well known. Its likley that they are handling the filters locally on the router itself. But it could also be that...
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Forums/
Wi-Fi Routers
2023-07-25 17:00:11
@GaryTheSnail Homeshield does that. Customers can set "Time Limits" which allows them only X ammount of time online each day. This is split between the devices on their profile. So if a profile has 4...
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