Forums/
Kasa Smart Plugs
2020-11-05 22:07:36
@justyot Reach out to our support team: https://www.tp-link.com/support/ Even though the issue may be obvious, troubleshooting is a must, after which the agent will begin the replacement process.
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Forums/
Wi-Fi Routers
2020-11-05 22:05:46
@AnthonyRSG Update the firmware manually through the web interface, see if it still has the same performance issues. If so, factory default the router and leave the settings default. and test again....
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Forums/
Wi-Fi Routers
2020-11-05 21:55:39
After setting the router for WPA2 PSK and AES, forget the network and reconnect, something may be getting cached. Not simply disconnecting and reconnecting, but to have the computer or phone forget...
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Forums/
Deco
2020-11-05 19:44:58
@jslateiv You much have one Deco wired to the router. They all can not work only off of Wi-Fi. Here is also a FAQ that gives steps to try as well: https://www.tp-link.com/us/support/faq/2239/
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Forums/
Range Extenders
2020-11-05 19:30:25
@TheSearchfor2.4 The intent is to have the DHCP server available from the extender as the device may not be getting an IP from the router. Even though you have a router, that same device does not...
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Forums/
Wi-Fi Routers
2020-11-05 18:35:25
@wifi6japan My apologies for the delayed response, the tech team was made aware of your issue. They will likely reach out to you via email to continue to troubleshoot your issue.
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