Forums/
Wi-Fi Routers
2021-03-01 18:31:49
@bilbil There has since been firmware released that is still in the beta stage that tries to resolve the connection drops. Please reach out to your local support team here: link Firmware is different...
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Forums/
Deco
2021-03-01 17:24:42
@andrewl923 That is in the incorrect section, I'll see about correcting that. In the meantime, yes, you can grab the v2 there.
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Forums/
Wi-Fi Routers
2021-02-26 23:44:33
@H_L_C Try changing your WAN DNS servers located at Advanced > Network > Internet > Click Advanced, set Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4
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Forums/
Range Extenders
2021-02-26 23:38:30
@Alchemy I think what you may have is the extender is named the same as your main router, and what is happening is the available wireless devices are still connecting to the router. A wireless device...
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Forums/
Deco
2021-02-26 23:17:56
@SashaR In router mode, the satellite units will rely on the main Deco having an internet connection. Should the issue be happening, I would check to see if the LED of the main Deco is red. If so,...
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Forums/
Deco
2021-02-26 23:06:21
@andrewl923 The v1 and v2 M9s got another release (1.5.1). For the v1 it is on our site, but not the v2 yet. I would try that release then retest the speeds to see if you are still getting the same...
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