Knowledge Base/
Q & A
2019-09-12 22:50:09
How Do I Improve My Powerline Network Performance? Wireless communication relies on transmitting radio waves through the air. In contrast, powerline communication uses a different medium—electric...
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Forums/
Cable Modem&Routers
2019-09-12 22:18:33
The issue was resolved with the release of build 20170314. What is tricky about the cable modems is that you can not update the firmware like a traditional router, you need to have the ISP push the...
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Forums/
Wi-Fi Routers
2019-09-12 18:31:24
@Cwburns3232 Swap the Ethernet cable being used, even if its new. Disconnect anything connected to the LAN ports of the router having just the cable from the modem to the blue port of the TP-Link....
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Forums/
Deco
2019-09-12 18:22:00
@CP71 Wait about 10 minutes after the 9 pm designated time. Go to your overview, and provide a screenshot of what you see with respect to your devices. Point out which devices should not have access....
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Forums/
Kasa Cameras
2019-09-12 17:34:36
@GoodBadUgly Currently, there is not a way to refresh the timer when new motion is happening. I'll be sure to forward that feedback as a feature that would be benefical to have.
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Forums/
Kasa Cameras
2019-09-12 17:13:55
We are currently experiencing issues on our cloud where users are seeing a "X" icon on various video thumb nails. Our support team is continuing to look into resolving this issue on the Kasa app. For...
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