Forums/
Tapo Smart Cameras
2025-08-14 07:50:36
@TanktheDog Hi, You can follow these steps to set the default position for your camera: 1. Go to the camera's Device Settings > Detection > Auto Tracking page, and select Never Track. Or go to the...
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Tapo Smart Cameras
2025-08-14 07:35:42
@Timp123 Hi, To effectively manage cloud service resources, ensure a stable monitoring experience, and prevent potential issues such as network data overages or battery drain on battery-powered...
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Tapo Smart Cameras
2025-08-13 08:58:50
@Robertd1 Hi, Please check if the following instructions help. What should I do if I experience issues when watching playback videos from an SD card? Best Regards
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Tapo Smart Cameras
2025-08-13 08:53:54
@TanktheDog Hi, For the Tapo Pan & Tilt cameras, the position where you enable the Auto Tracking/Motion Tracking feature is the default position. Typically, the camera will return to the default...
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Forums/
Tapo Smart Cameras
2025-08-11 11:56:52
@jfj3 Hi, You can try the following steps if you fail to charge the camera. 1. Please power the camera with the original power adapter and cable that come with the camera in the package. Ensure the...
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Forums/
Tapo Smart Cameras
2025-08-11 11:42:43
@Pawelkosa Hi, The Tapo C425 V1, 1.3.12 has no known issues with the video quality. You can refer to Case 2 in the following instructions to troubleshoot. What should I do if I can't view the Tapo...
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