Hello @T3ckfr3ak thank you for the case report, may I know are you able to logging to the kasa app right now. If you continue to face the problem,can you share photo of error message in the Kasa app,...

Hi @Person2000 thank you for reaching out to the community and sharing the case details. May I know does the error come from Apple home app or kasa app, it is suggested setting up the device within...

Hello @Sig_Al thank you for reaching out to the community. May I know when did you purchase the switches, and how long they have been worked with the same Wi-Fi router? If they've been worked fine,...

@PRoebuck Thank you very much for sharing improvement idea. Can you check if instructions help you to add the already configured Matter device to Tapo APP Matter Setup Guides for Alexa, Google and...

Hello @davidleg Kasa Care is available in the U.S. but not in Mexico right now 1. Please check if you can subscribe from the Web portal https://www.tp-link.com/kasacare/ 2. If it says ' Kasa Care not...

Hi @UditB Hope you are doing welland thank you for your patience. I notice the engineer is following up on support email TKID230304554,eel free to let us know for any new observations~ To help look...