@newdecobe25user Hi, I haven't received reports that the Deco won't work on a Spectrum line. In general, there's no special configuration needed on the Deco to work with a Spectrum modem. In your...

@Trininox Hi, Your Deco XE4300 Pro is using the latest firmware version. The firmware version on the website(https://www.tp-link.com/us/support/download/deco-x4300-pro/#Firmware) is not up to date. I...

@Radhertz Hi, Please refer to the instructions below to check whether your client devices have configured Connection Preference settings in the Deco app to prefer connecting to a Deco. Connection...

@SomeRandomWifir Hi, 1. Regarding the feature request to have all the features on the Deco's web UI, I'll log it and forward it to the relevant team for evaluation. 2. You can set the hotspot Wi-Fi's...

@Zooxanthella Hi, There might be an issue with the VPN server itself, so the Deco fails to connect to it. Can you successfully connect to the VPN server using the same configuration file on another...

@newdecobe25user Hi, Please try connecting your PC to the new modem directly and check if it has internet access. If not, try rebooting the modem. If your PC has internet access, but the main Deco...