Smart Home Community

@Felixren Hi, You can check if any water droplets are on the C720's lens at night and try gently wiping the lens with a clean, dry cloth to see if that helps. If that doesn't help, please take a...

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Forums/ Tapo Smart Cameras

2 weeks ago

Re:Connect to my own WiFi

@Coolcincychic Hi, Below are the instructions to set up the camera to connect it to your home Wi-Fi. How to set up the Tapo camera Best Regards

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Forums/ Tapo Smart Cameras

2 weeks ago

Re:2nd camera

@Rcan Hi, On the Tapo app > Home tab, you can tap the "+" icon at the top right corner and follow the instructions in the Tapo app to set up the 2nd camera. Below are the detailed instructions. How...

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Forums/ Tapo App & Integrations

2 weeks ago

Re:Share multiple devices at one time instead of individually

@SCVFL Hi, Thank you very much for your feedback. The Tapo app does not support sharing "all" or a "group" of devices at one time with a family member or multiple family members. However, I'll log...

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Forums/ Tapo Smart Cameras

2 weeks ago

Re:Continuous view disconnect after five minutes

@Mcas25 Hi, The article below includes some tips you can try when you see the "Continue" prompt on your phone when streaming the camera's live feed in the Tapo app. Why can't I view the live stream...

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Forums/ Tapo Smart Cameras

2 weeks ago

Re:Actual base that camera uses to move, comes off

@Fellwentboom Hi, You can try panning the camera manually; if it fails, it may be a hardware issue. It's recommended to purchase a new camera if you need the pan & tilt feature. Best Regards

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