Forums/
Tapo Smart Cameras
2 weeks ago
@Sarahann42793 Hi, The "someone obstructed the camera" notification may have been triggered by significant changes in the camera's field of view—for instance, if a portion of the image suddenly went...
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Forums/
Tapo Smart Cameras
2 weeks ago
@Sarahann42793 Hi, How many Tapo cameras do you have? Do you get two "someone obstructed the camera" notifications for the same camera at the same time? When you receive the notifications, are there...
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Forums/
Tapo Smart Cameras
2 weeks ago
@Cactus123 Hi, Please ensure your router's Wi-Fi is working, then try to press and hold the reset button on the camera for 10 seconds to perform a factory reset, and when the camera has a flashing...
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Forums/
Tapo Smart Cameras
2 weeks ago
@KEVINcalwest1 Hi, If all your Tapo Cameras experience the same phenomenon, it's recommended to check whether your router's 2.4 GHz Wi-Fi is working. If so, please try changing the DNS server on your...
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Forums/
Tapo Smart Cameras
3 weeks ago
@nnyl Hi, The Tapo C402 is a battery-powered camera. To conserve power, battery-powered cameras typically remain in a low-power sleep state and can only detect and record motion when awake. The...
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Forums/
Tapo Smart Cameras
3 weeks ago
@arcdust Hi, The screenshot you provided does not look like a Tapo C660's live view page; the page layout is different. Please double-check your camera's model and version information. For example,...
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