Forums/
Tapo Smart Cameras
a week ago
@WWANSOP Hi, Please confirm the following information about the reported phenomenon. 1. What's the doorbell camera's model number and hardware version? 2. Has this doorbell camera ever been dropped?...
0HELPFULS
Forums/
Tapo Smart Cameras
a week ago
@Gator09 Hi, Refer to the UG of the TC55, you can see there are two installation guides: Option 1: Install on an existing junction box Option 2: Install with existing electrical wires Please confirm...
0HELPFULS
Forums/
Tapo Smart Cameras
a week ago
@C2143 Hi, If the camera gets stuck in a position and the Pan & Tilt feature on the Tapo app is not functioning (you cannot pan or tilt the camera), refer to Q6 in the following instructions for...
0HELPFULS
Forums/
Tapo Smart Cameras
a week ago
@BTay Hi, To help assist and streamline the identification of the behavior, we recommend sending an email to forumsupport.usa@tp-link.com with the following information: Subject: [Forum...
0HELPFULS
Forums/
Tapo Smart Cameras
a week ago
@Macgeek Hi, Generally, establishing an RTSP/Onvif stream with a Tapo camera only requires the following information: camera account, camera IP address, RTSP/Onvif service port, and stream URL. For...
0HELPFULS
Forums/
Tapo Smart Cameras
a week ago
@Vitamin_E Thank you for your feedback. I'll log it and forward it to the relevant team for evaluation.
0HELPFULS