Forums/
Kasa Smart Switches
2021-09-22 01:37:11
Hello @EslamEG , correctly wiring HS200 requires at least 3 lines in your electrical box: 1*Live wire, 1* Load wire, 1* Neutral wire, 1*Ground Wire (optional) If the neutral Wire is not present,...
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Forums/
Kasa Cameras
2021-09-18 10:02:07
@Hoocli It sounds good, please keep monitoring the behavior and let us know how it goes once you get the chance. At the same time, we would like to have a specialist look into this further via email....
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Forums/
Powerline Adapters
2021-09-18 07:29:11
Hey @HavingFun , We do not normally recommend to downgrading firmware until the issue occurs since the firmware update. May I know WPA4220 is of (UK ) version or ( EU) version on its back label? When...
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Forums/
Kasa Cameras
2021-09-17 08:19:29
Hey@JK_Oz , sorry to hear about the 'incident' or the trouble has caused. I see you have created a support ticket and the local support is follow up your case now. You could reply to the support...
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Forums/
Kasa Cameras
2021-09-17 06:57:30
@Hoocli May I know the model of your Deco Mesh system? Mesh router allow devices to roam from different Aps and this could cause some unstability. It is suggested to use turn off the Mesh feature for...
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Forums/
Kasa Smart Plugs
2021-09-16 11:48:51
@Slooby Thanks so much for sharing all the detailed info, this issue you are experiencing sounds unusual. To address the issue and try to fix it, we would like to have a specialist look into this...
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