Hi @Didee Thank you for reaching out to the community. Please try some tip here and see if it helps What should I do if I fail to configure the Kasa device? Make sure VPN is off You could also try a...

Hello @DiverRich Thank you for the reaching out to the community, sorry the late response. If you have received the 'We notice a new login' email, it's a great step to change your account password...

Hello @David.N Thank you for reaching out to the community. May I know how did you set up the Smart Actions for the plug, can you share some photos of the Smart action settings here? Thank you !...

Hi @JOC1 Thank you very much for sharing steps to reproduce the issue, to better assist with your case I'd like to escalate your case with our engineers. Here is the support email TKID221225076,...

Hello @JOC1 One email account is one TP-Link ID, when you change the password for TP-Link ID in the Tapo APP, the account password will be changed for both Kasa & Tapo APP. You can enable...

Hi @Mftohfa Thank you for reaching out to the community and taking time writing a detailed post May I know the model of your new router, it is single AP/router or a mesh system? Will the Wifi Led go...