Forums/
Kasa Smart Plugs
2023-04-11 10:11:04
@pghDave Hi, We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm. Best...
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Forums/
Kasa Smart Plugs
2023-04-11 08:42:51
@syberia Hi, Actually, the functions and features are the same on both versions, only the package and product label were updated for the general product iteration. The hardware version is unable to...
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Forums/
Tapo Smart Lights
2023-04-10 12:33:44
@Lorenzo2011 Hi, The model number of your bulb should be Tapo L530E, it is managed by the Tapo APP, not the Kasa app. If you want to add the feature to manage your TP-Link smart devices within one...
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Forums/
Kasa Smart Switches
2023-04-10 09:47:54
@Gamblore In this case, you can restart the HS220 and then go to the Firmware Update (https://www.tp-link.com/support/faq/1256/) page on the Kasa app again. If you see the same message, pull down...
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Forums/
Kasa Smart Switches
2023-04-06 09:52:02
@rgamino13 Hi, The problem may be related to your smart control settings. You can refer to the link below to check if you have configured the smart control feature properly....
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Forums/
Kasa Smart Plugs
2023-04-04 09:24:20
@pghDave Generally, the smart plug will send packets to the cloud server regularly to establish and maintain the connection after it's connected to the internet. If you are able to reboot your router...
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