Forums/
Kasa Cameras
2023-03-30 11:03:41
@blackskyszz Hi, Thank you for your explanation. In this case, I'll move this conversation into the ‘Feature Request (Kasa)' area, and if other users have the same feedback, they can vote for this...
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Forums/
Kasa Cameras
2023-03-30 03:15:58
@LNUTTALL Thank you for sharing more case details, to assist with your case more efficiently we created support email TKID230351828 and may need escalate your case to our senior engineers. Feel free...
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Forums/
Kasa Smart Bulbs
2023-03-29 11:26:57
@mrkmax Hi, it's required to do some troubleshooting before RMA to confirm the bulb is faulty, and if the device is under warranty and confirmed is faulty after troubleshooting, you can get a...
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Forums/
Kasa Cameras
2023-03-29 09:47:04
@blackskyszz Hi, Thank you for reaching out to the community. Since the Kasa camera does not support the Alexa Routines feature, they don't show up under the Smart Home tab when you configure the...
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Forums/
Kasa Cameras
2023-03-29 01:56:48
Hello @LNUTTALL Thank you very for reaching out. Please ensure your Kasa App is up-to-date , the latest Android kasa app V3.3.0 has been released. If still you continue to face the problem, to help...
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Forums/
Kasa Cameras
2023-03-27 03:33:45
Hi @kasasht Yes, the detected event video clips will be uploaded to the cloud with Kasa Care. You can access of 30 days cloud videos as long the camera was online in those days. Note here it is not...
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