Forums/
Kasa Smart Plugs
2022-08-19 03:33:47
Hello @Hufnager It can be unsafe to install a 3- pronged wall outlet Without a ground wire, please consult an electrician for some professional suggestions when there is no ground wire like suggested...
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Forums/
Feature Request
2022-08-19 03:10:44
Hello @jhst Thank you for the hardware request. Some of our forum users were able to install a dual switch using 2* HS220 and the third-party 2-gang wall plate, here is a topic that you may get...
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Forums/
Bug Report
2022-08-18 01:06:30
Hello @archer4ever Thank you for report the issue with us. Can you help confirm some case details here and we'd like to your case for analysis the Wireshark traffic log or some photos of the log when...
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Forums/
Kasa Smart Bulbs
2022-08-17 06:52:52
Hello @daniellew Thanks for more details, a photo or a video of the phenomena would be of great help for letting us know how this problem is reproduced,you may share it later, To better assist with...
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Forums/
Kasa Smart Plugs
2022-08-16 03:13:01
Hello @Edison517 Most kasa plugs including KP125 kasa plug supports dual voltage 100V-240V, and you can use it under 240V without a transformer. Q9. What voltages do Smart home products support? I...
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Forums/
Kasa Smart Bulbs
2022-08-16 01:39:07
Hello @DennyLS This error could occur when kasa devices becomes offline remotely (which mostly relates to network environment) or I suspect it might have something to do with the cloud or Amazon...
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