No internet service on LTE Gateway Router

No internet service on LTE Gateway Router

38 Reply
Re:[Troubleshooting]No internet service on LTE Gateway Router
2022-06-08 12:09:46 - last edited 2022-06-08 12:10:20

  @Sunshine 

PS: I`m just till 11.6. in Italy, after that i will move on to a different country...

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#32
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Re:[Troubleshooting]No internet service on LTE Gateway Router
2022-06-09 01:37:35

  @timkn 

 

Hi, it seems that you are using a manually created APN profile, if you change it back to the default profile, will the internet work in Italy?

If not, please send an email to support.forum@tp-link.com with subject "Forum 273224", our engineer will follow up your case and might ask for a remote session to check it since you will move to other country soon.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#33
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Re:[Troubleshooting]No internet service on LTE Gateway Router
2022-06-09 09:31:26

  @Sunshine The default profiles are also not working, especially in Swiss the IPv6 is the problem, so here only this one is working. In Germany this is also working, and sometimes in Italy this is also working, but just a little time!

I will send the E-Mail...

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#34
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Re:[Troubleshooting]No internet service on LTE Gateway Router
2022-06-09 12:05:07

  @Sunshine I think i found the solution, in Italy i need a different auth type, should be "PAP" in combination with IPv4 only... Works now for more than 15 mins :-)

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#35
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Re:[Troubleshooting]No internet service on LTE Gateway Router
2022-06-10 07:23:17

  @timkn 

 

Hi, thank you very much for the reply, and glad to hear that you have resolved the problem.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#36
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Re:[Troubleshooting]No internet service on LTE Gateway Router
2022-06-11 17:10:00

  @Sunshine I was to quick with my response... If i use my Router in "Wireless Router mode" and want to have the 3G/4G Backup, it wont work in Italy, if i switch to "3G/4G Router Mode" it works.

Today we left Italy and we are in Slovenia, till now everything works fine here even in "Wireless Router Mode" :-)

 

What is trating my little Router so bad in italy?

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#37
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Re:[Troubleshooting]No internet service on LTE Gateway Router
2022-06-16 05:53:21

  @timkn 

 

Hi, will you be back to Italy soon? I noticed that our engineer has replied you via email, if there is any further issue, please reply to that email to continue troubleshooting. Thank you!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#38
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Re:No internet service on LTE Gateway Router
2024-08-13 02:58:39 - last edited 2024-08-13 03:01:40

  @TP-Link 
 

I tried the method on this page, but I can't connect to the Internet.
Are there any other solutions?

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#39
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