All Camera Show Offline
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
All Camear Show offline on apps. Any idea?
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2/21 Update
Hello everyone,
Thank you for your valuable feedback.
As learned from team, there was unscheduled outrage from AWS ASIA for upgrading, services are on restoring phase and has been restored.
Read on to learn more about this fix:
Description: Tapo Camera goes offline / Local only
Started Time: around 10:04 AM (UTC+8) on Feb 21, 2023
Fix Time: Fixed at around 5PM (UTC+8) on Feb 21, 2023 .
The Camera should be back online, if not, please reboot the camera.
Reboot the cam from app ( connect your phone to the home Wi-Fi network, go to Camera settings> Reboot Cam ) or unplug the camera power cord and plug it back in.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience while the team working on it.
Feel free to let us know for any other observations. Thank you!
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Hi @Liewql
Thank you very much for bringing this our attention, we shared your feedback with the team and they are currently looking into this.
Appreciated for your waiting when the team is looking into this!
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@Bongskie It is start today?
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@Liewql same problem in India as well. Suddenly all camera C210 showing offline. Is it Tapo or network problem?
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@Liewql Same here!
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@Sammy2023 Yes, and all camera show red led.
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@Sammy2023 Yes agree.
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@Sammy2023 is it on now?
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