Hi @1MSFT 

So first, most of the questions you asked here, probably should be in an email format suitable for the support team.

And you should do some research before asking these questions.

A1: I am not sure how I should respond to this. Have you ruled out the possibility of your environment or hardware issues with Tapo? At the lab, I don't think I ever faced a problem with the mic.

A2: Don't compare. No. Two different product lines focus on different user groups and target scenarios. Some of the features will never come on the business product line

A3: Not very sure about what you want.

1MSFT wrote

 Is there any opportunity that VIGI NVRs get updated for extra 4-6 more channels just for streaming/viewing ONVIF / RTSP cameras?

If ONVIF is supported, it can work and stream like the VIGI cams. In the lab, we have Tapo connected via ONVIF and the monitor shows the live feed.

A4: H265.

A5: Refer to the specs and check if there is a difference. It is a generic update of the hardware version. It might be the hardware different from the last version. Parts are different. But the function basically remains the same. We don't change too many specs and if changes are many, we'd release a new model. (Router and EAP might be a different story.) I have explained this more than 5 times on the forum. Not in this category but in others. Think you might find related posts about the hardware version.

The hardware would only limit the newly added features. If the V1 hardware is too outdated, it will not support new features added later on. So new firmware may not be developed to adapt because of hardware limits. Currently, if you look at the VIGI cams, there are some differences in features but not that large.

But if you want to be future-proof and you expect something more(if there is any in the future) than just monitoring and watching the live feed, consider newer versions.

We cannot control the production and discontinue decisions. And if you cannot buy the newer versions, they might be either not shipped to your country because it is just released. Or it is not available in your country(rare case) and you should refer to your local website.

A6: No. Never heard about it inside the team. A camera is usually a CMOS device with a BASIC CPU to enable some local computing to identify objects. Facial recognition would take a lot more computing. Which will of course increase the price (cause you need a better CPU and maybe sync with the cloud server for computing). I believe it would not be the same price as it is now if we had.

A7: I think this one is answered on the Google. It is a generic question.

My suggestion to you, if you have many requirements, you should take a look at the specs and see if the specs meet your expectations. Then read the manual and datasheet to learn about it. Then buy one camera and NVR to test it out in the field. Then consider getting more units.

Hi @1MSFT 

Thanks for posting in our business forum.

1MSFT wrote

Hi @Clive_A, Thanks for the informations! 😀

Noticed that TP-Link Bangladesh website don't have anything on the Surveillance section. https://www.tp-link.com/bd/business-networking/vigi-network-camera/ Probably they still don't have them ready yet. 

Also was confused as I saw some TP-Link regional websites were claiming VIGI C440 as IP66 water resistant before when I started to do research about the brand, but they probably corrected now. (Saw a community post regarding this) I hope web / data entry team should be more serious as many people might just look at the specs and buy them without reading datasheet.

I know. Web for different regions is maintained by local companies. I hope so.

1MSFT wrote

Clive_A wrote

A3: Not very sure about what you want.

1MSFT wrote

 Is there any opportunity that VIGI NVRs get updated for extra 4-6 more channels just for streaming/viewing ONVIF / RTSP cameras?

If ONVIF is supported, it can work and stream like the VIGI cams. In the lab, we have Tapo connected via ONVIF and the monitor shows the live feed.

 

I mean if I purchase 16 channel NVR and all of them are filled up with 16 VIGI cameras, normally I shouldn't be able to add any more IP Cameras. That means I can't connect any extra Portable IP Cameras like Tapo, Ezviz etc. too as the NVR has reached it channel limit.

So if there is/will be any way to increase extra slots just to live feed from those and not record.

No. Live view = capacity.

1MSFT wrote

Clive_A wrote

But if you want to be future-proof and you expect something more(if there is any in the future) than just monitoring and watching the live feed, consider newer versions.

We cannot control the production and discontinue decisions. And if you cannot buy the newer versions, they might be either not shipped to your country because it is just released. Or it is not available in your country(rare case) and you should refer to your local website. 

 

I have contacted with the TP-Link Bangladesh officials, they told me it'll take more time for them to bring newer models (almost 2024 Q2-Q3) as I was demanding them "VIGI C345, C350, C445" models.

Anything about the stock and marketing is not under my control. So, it is correct to consult with your local support.

But it seems to be the case that the VIGI product is not available in your region.