@Solla-topee I'm having the same problem. I did connect with the chat support today and also read the suggested article.

The motion detection keeps detecting rain. My current setting is as below, so definitely the sensor isn't useful at all.

Motion Detection - On with sensitivity 1

Person - off

Pet - off 

Vehicle - off

Boundary - on and if the rain drop in the video crosses the line it sends motion alert too!!

Don't know how to fix this and this is sort of ok when at home and pointless when Away if I keep getting false notifications I'm not going to bother looking at them and may eventually miss the real breaches.

As a fact after chatting to support about 3 hours ago today I reduced sensitivity to 1 and in last 2-3 hours I've seen about 100 alerts with a mix of motion and boundary crossing alerts. Note: it's constantly raining and I'm at a very quiet street with no one walking around and it's impossible that 100 vehicles would've crossed because thats a lot even for whole day.

I have also set activity zone to my drive only so vehicles should not trigger alerts outside of my zone but still trigger motion detection alerts!

Please help fix this else I'm returning the device within a few days of trying a bit more!

Thanks

Solla-topee wrote

  @Skewett 

Hi,
You can check if the following instructions will help or not.
How to reduce motion detections from rain, snow or insects,etc.?
Best Regards

  @AjayB also if I switch OFF motion detection and keep person detection ON then it doesn't solve the purpose either because activity zones can't be setup on person detection settings. This means anyone walking their dog on the pedestrian outside or on the pedestrian on the other side of the road would trigger a person detection notification too.

AjayB wrote

  @Solla-topee I'm having the same problem. I did connect with the chat support today and also read the suggested article.

 

The motion detection keeps detecting rain. My current setting is as below, so definitely the sensor isn't useful at all.

Motion Detection - On with sensitivity 1

Person - off

Pet - off 

Vehicle - off

 

Boundary - on and if the rain drop in the video crosses the line it sends motion alert too!!

 

Don't know how to fix this and this is sort of ok when at home and pointless when Away if I keep getting false notifications I'm not going to bother looking at them and may eventually miss the real breaches.

 

As a fact after chatting to support about 3 hours ago today I reduced sensitivity to 1 and in last 2-3 hours I've seen about 100 alerts with a mix of motion and boundary crossing alerts. Note: it's constantly raining and I'm at a very quiet street with no one walking around and it's impossible that 100 vehicles would've crossed because thats a lot even for whole day.

 

I have also set activity zone to my drive only so vehicles should not trigger alerts outside of my zone but still trigger motion detection alerts!

 

Please help fix this else I'm returning the device within a few days of trying a bit more!

 

Thanks

Solla-topee wrote

  @Skewett 

Hi,
You can check if the following instructions will help or not.
How to reduce motion detections from rain, snow or insects,etc.?
Best Regards